Telephone 0345 3379955
These can be made by telephoning or calling in during opening hours. You may attend any doctor but it is best to stay with the doctor who knows you best. Please inform us as soon as possible if you are unable to attend an appointment.
As demand for doctor and nurse time often outstrips availability, and to allow time to be used most effectively, all requests for clinical contact will be triaged through the practice team of a GP, Nurse, and Receptionist on duty for that day to allow your request to be directed to the most appropriate person for that task.
Appointments are provided daily for those with urgent problems. If you request one the Receptionist will need to gather some information from you in order that the doctor can ensure your request is treated in most appropriate way. You will usually be seen the same day.
These are always dealt with promptly. During opening hours telephone 0345 337 9955 and give the information to the Receptionist who will relay it immediately to the duty doctor.
Norma Smith, our Nurse Practitioner is experienced, well qualified, and is available to deal with and advise on many health issues such as sore throat, rashes, infected wounds, earache, eczema, diarrhoea and vomiting, colds and flu, fungal infections, constipation, cold sores, urine infections, coughs, hay fever, asthma, head lice, and contraception. As a Nurse Prescriber Norma can treat patients with acute minor illness and prescribe appropriately when required. Appointments are available from Monday to Wednesday.
In an emergency you may talk to a Duty Doctor on any given day. If it is a routine matter, please book a routine telephone consultation with the GP who knows you best. The GP will aim to call you back at the specified time but this may not always be possible due to other demands.
If you wish to see our Chaperone Policy please ask at Reception. A Chaperone is available on request.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.